UK GDPR Compliance Statement

Effective Date: 01.10.20
Last Updated: 01.03.25

CREATORCOLLAB.CLUB is committed to ensuring the protection and privacy of our users’ personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This statement outlines our approach to data collection, processing, and protection for users of our subscription-based social media marketing platform.

1. Data Controller

CREATORCOLLAB.CLUB is the data controller responsible for processing your personal data. If you have any questions about our UK GDPR compliance, you may contact us at: support@creatorcollab.club

2. Lawful Basis for Processing

We collect and process personal data based on the following lawful bases:

  • Consent – When you sign up for our services and explicitly agree to our data processing policies.
  • Contractual Necessity – To provide our subscription-based social media marketing services.
  • Legitimate Interests – To enhance, secure, and improve our platform while ensuring user experience.
  • Legal Obligation – To comply with applicable UK laws and regulations.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Account Information: Name, email address, billing details, and login credentials.
  • Marketing Data: Preferences, feedback, and communication history.
  • Usage Data: Platform interactions, IP address, device information, and analytics.
  • Content Data: Social media posts, campaigns, and other user-generated content.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To manage your account and subscription.
  • To provide and improve our social media marketing services.
  • To personalise user experience and deliver targeted content.
  • To communicate updates, promotions, and important notifications.
  • To comply with legal and regulatory requirements.

5. Data Sharing & Third Parties

We do not sell your data. However, we may share it with trusted third parties, such as:

  • Payment processors to facilitate transactions.
  • Cloud storage and analytics providers for platform optimisation.
  • Regulatory authorities if required by law.

All third-party providers are UK GDPR-compliant and bound by contractual obligations to protect your data.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this statement or as required by law. Upon termination of your account, we will delete or anonymise your data unless retention is legally mandated.

7. Your UK GDPR Rights

Under UK GDPR, you have the following rights:

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing – Limit the way we process your data.
  • Right to Data Portability – Obtain and reuse your data across different services.
  • Right to Object – Withdraw consent or object to specific data processing.

To exercise your rights, contact us at: support@creatorcollab.club

8. Data Security Measures

We implement robust security measures, including encryption, access controls, and regular audits, to safeguard personal data from unauthorised access, alteration, or disclosure.

9. International Data Transfers

If we transfer personal data outside the UK, we ensure adequate safeguards, such as the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses (SCCs), or other UK GDPR-compliant measures.

10. Complaints & Contact Information

If you have concerns about our data practices, you may contact us at [Contact Email]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

This UK GDPR statement may be updated periodically. We encourage users to review this page for the latest information on our data practices.

CREATORCOLLAB.CLUB is dedicated to maintaining transparency and compliance with UK GDPR regulations while ensuring a secure and efficient user experience.