Effective Date: 01.10.20
Last Updated: 01.03.25

1. Introduction

Welcome to CREATORCOLLAB.CLUB. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our subscription-based social media marketing platform (the “Service”).

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing details, and account credentials when you subscribe to our platform.
  • Payment Information: Payment card details or other financial information processed by our third-party payment processors.
  • Usage Data: Information about your interactions with our platform, such as login history, preferences, and campaign analytics.
  • Social Media Data: Content, insights, and analytics collected when you link your social media accounts.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your user experience and track usage.

 

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our platform.
  • Process payments and manage subscriptions.
  • Personalize user experiences and enhance our services.
  • Monitor and analyze usage trends.
  • Communicate with you about account updates, promotions, and platform news.
  • Ensure security, prevent fraud, and enforce our terms of service.

 

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party partners who assist with payment processing, customer support, analytics, and security.
  • Social Media Platforms: If you connect your accounts, we may share relevant data as per their policies.
  • Legal Authorities: If required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

 

5. Data Retention

We retain your information as long as your account is active or as necessary to fulfill legal and business obligations. You may request deletion of your data at any time.

 

6. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

 

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to data processing.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@creatorcollab.club

 

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Your continued use of the Service constitutes acceptance of the revised policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@creatorcollab.club or use our Live Chat system.